Video consultation with avi family doctors
Virtual consultation
Medical certificate online
Sick leave
(AU)
Digital health app referral
Specialist referral
It works as simple as that
Frequently asked questions
Patients with statutory can receive their medical certificate directly in the avi app. As private insured patient, you will usually receive private prescriptions post in 1-2 working days. You can then redeem the prescription at any pharmacy.
Both statutory and private health insurance companies cover 100% of the treatment costs. Self-payers and those with private insurance will receive an invoice in accordance with the fee schedule for doctors (GOÄ).
You will receive the transfer directly after your video appointment as a digital document in the avi app. For security reasons, we are not allowed to send you documents by email.
You will receive the sick note directly in the avi app after your video appointment. For security reasons, we are not allowed to send you documents by email. We are legally only permitted to issue an AU for a period of up to three days and to backdate it for a maximum of three days. If you are not healthy again after three days of being unable to work, we cannot issue you a second AU for the same illness.
A video consultation can be useful, among other things, for advice or discussion of acute complaints. It is suitable for situations where a physical examination is not necessary and allows you to make a preliminary assessment of your concerns.
In order to be able to offer you qualified general practitioner advice from anywhere, our general practitioners offer video consultations throughout Germany. In addition to medical advice, we can issue you prescriptions and sick notes or refer you to specialists if necessary.
If you have any further questions, please do not hesitate to contact us via our contact form or the avi app. Out team will get back to you as soon as possible.