For all health insurances and private patients

The new form of medical care

Digital, continuous and guideline-based — for demonstrably better health and patient satisfaction

herz
70+
Recommendation rate (NPS) avi patients
medikament
-63%
Reducing unnecessary or incorrect medication
Headachekopfschmerzen
-50%
Resolving complaints within one day
operation
-40%
Specialist visits and emergency services

How avi Care achieves better medical outcomes and high patient satisfaction

Prioritized accessibility from anywhere

avi is there for patients on site in 20 practices, but also virtually. The hybrid approach enables high availability even during off-peak times.

Direct and transparent communication

The app messenger offers direct and convenient communication for patients, e.g. for sending laboratory results

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Guideline-based treatment

Guideline-based treatment and diagnosis in all practices guarantees high-quality treatment with better medical outcomes and cost effectiveness.

Versicherungen Hero

Management by outcomes

avi accompanies and manages patients on an outcome-based basis. Patients are thus directed to the right health programs and agencies.

Patientensteuerung
220
Doctors and medical professionals
Headachekopfschmerzen
50k
Chronic patients treated
Help
420k
Medical concerns resolved via app
notebook
3000
Chronic patients enrolled in digital programs

For patients

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High accessibility and easy to reach
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Consistency in care
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Better health outcomes through guided care paths

For insurance

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High level of customer satisfaction
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Market differentiation
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Cost reduction through guideline-based patient care
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Are you a patient and would like access to avi Care?

Partners

Patients from leading private and statutory insurance companies are already benefiting from avi Care.
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huk coburg
versicherungskammer bayern
miele
münchener verein
aok plus
hansemerkus
signal iduna
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versicherungskammer bayernmielemünchener vereinaok plus
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That's why our patients trust us

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Thorsten Büchner

Star ratingStar ratingStar ratingStar ratingStar rating

Appointments can be booked at very short notice; very short waiting time; very friendly staff; friendly and competent doctor. Overall, highly recommended!

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Santiago Busquets

Star ratingStar ratingStar ratingStar ratingStar rating

A really nice and progressive clinic, you can make an appointment online and the staff is very friendly and all speak English.

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Mounifa Alassani

Star ratingStar ratingStar ratingStar ratingStar rating

Great and modern medical practice. Online appointment is quick and get one the next day. Super friendly. Always happy.

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Mira Batic

Star ratingStar ratingStar ratingStar ratingStar rating

Very friendly, helpful, no long wait time and I am very satisfied and impressed

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Marcy Seitz

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Very friendly, smiling and knowledgeable staff. I felt very comfortable. My lab results came directly to the app, which was very handy:)

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Karsten Havekost

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Appointment was easy to book online. Great advice. Would all doctors be like that

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John Müller

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I registered with the app and made an appointment. Very nice practice and got on quickly. Very knowledgeable and I felt comfortable and well cared for.

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Julia Stolle

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The receptionist and the doctor were very friendly. I felt very comfortable and in good hands.

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Eveline Zollner

Star ratingStar ratingStar ratingStar ratingStar rating

Very well organized, I didn't have to wait. The people were all very friendly and competent. The doctor was very nice and gave me the best advice. I can highly recommend the practice!

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Florian Schaal

Star ratingStar ratingStar ratingStar ratingStar rating

Great practice, I've had two appointments there so far and I've never experienced such strong adherence to appointments without long waiting times. I would particularly like to highlight Dr. Tietz and Mrs. Hagen. You feel very well cared for there and in competent hands.

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Erhard Müller

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Friendly welcome, easy online appointment, competent doctors. I feel in very good hands there.

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Bianca Maria Ganson

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Very organized and punctual, no or very short waiting time. Booking appointments via the app works perfectly. Questions are answered quickly.

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Angelika Möller

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Just great!

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Amy Boylan

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It was so easy to book an appointment, the staff is super friendly and the doctor was incredibly efficient. A very welcoming atmosphere

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Anabelle Blumenthal

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Very clean, modern practice, short waiting times, very friendly staff and competent doctors. The app is also great and very easy to understand. I am thrilled and happy to have found a great new practice.

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Adriana Koe

Star ratingStar ratingStar ratingStar ratingStar rating

Appointment booking was very quick, as was the follow-up appointment for blood collection. Everyone was very friendly and a very nice practice.

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Comparing avi Care services

Standard
chat
Messenger
enthalten
enthalten
enthalten
video chat
Video calls
enthalten
enthalten
enthalten
file
Digital documents
Basic
Lab results sharing
Lab results,
doctor's letters
uhr
Accessibility
According to availability
24h
12h
hzv invite
Steering into health programs
nicht enthalten
enthalten
enthalten
notebook
Individual treatment plans
nicht enthalten
enthalten
enthalten
rezept
Medication schedule & tracking
nicht enthalten
nicht enthalten
enthalten
laufen
Diet and exercise plans
nicht enthalten
nicht enthalten
enthalten
hzv status
Practice diagnostics
enthalten
enthalten
enthalten
waage
At home devices
nicht enthalten
nicht enthalten
enthalten
reagenzgläser
At home sampling
nicht enthalten
nicht enthalten
enthalten
Standard
Messenger
enthalten
Video calls
enthalten
Digital documents
Basic
Accessibility
According to availability
Governance in health programs
nicht enthalten
Individual treatment plans
nicht enthalten
Medication schedule & tracking
nicht enthalten
Diet and exercise plans
nicht enthalten
Practice diagnostics
enthalten
At home devices
nicht enthalten
At home sampling
nicht enthalten
Messenger
enthalten
Video calls
enthalten
Digital documents
Dispatch of findings
Accessibility
24h
Governance in health programs
enthalten
Individual treatment plans
enthalten
Medication schedule & tracking
nicht enthalten
Diet and exercise plans
nicht enthalten
Practice diagnostics
enthalten
At home devices
nicht enthalten
At home sampling
nicht enthalten
Messenger
enthalten
Video calls
enthalten
Digital documents
laboratory findings, doctor's letters
Accessibility
12h
Governance in health programs
enthalten
Individual treatment plans
enthalten
Medication schedule & tracking
enthalten
Diet and exercise plans
enthalten
Practice diagnostics
enthalten
At home devices
enthalten
At home sampling
enthalten

Are you a patient and would like access to avi Care?

1

Is avi Care suitable for me?

We use rapidmail to send our newsletter. When you subscribe, you consent to the entered data being forwarded to rapidmail. Please also see the GTC and data privacy statement.

2

Get an activation code and start

You will receive prompt feedback as to whether your insurance company has already taken over the program in your case or whether it is refundable, together with your personal activation code.

From a user perspective

Delighted thanks to first-class service

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Accessible within 24 hours — via messenger, video or in a practice
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Continuously from a single source — without multiple collection of data
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Acute, chronic and preventive — supported by the avi Care app

Who is avi?

avi is your modern family doctor digitally from anywhere and at 20 locations.

We offer first-class family doctor care in a central location. Our medical practices in Berlin, Munich, Hamburg and Stuttgart are spread across the city, so you can always find a qualified family doctor near you. Or even via online consultation.

google rating
21 GP practices in Germany
250,000 patients treated
praxis