Psychological support on prescription - from the comfort of your own home
Get the prescription for your HelloBetter online therapy program now for free via avi. Simply book an appointment and start from the comfort of your own home.

Your mental health shouldn't wait 6 months
HelloBetter’s online therapy programs are 100% covered by your public health insurance. All you need is a prescription - which you can now get from avi with no waiting time!



Start your effective online therapy program now with HelloBetter
HelloBetter provides targeted support for various mental health challenges: for example, stress and burnout, panic attacks, sleep disorders, chronic pain and fibromyalgia, vaginismus and dyspareunia as well as depressive symptoms in people with diabetes.
The program content is based on proven cognitive behavioral therapy methods. You will learn helpful ways of coping with your challenges and symptoms and make lasting changes to your life. Depending on the online therapy program, you can expect 6 to 9 course units, which you complete at your own pace. You will be accompanied by a qualified psychologist from the HelloBetter team. 30 clinical studies prove the effectiveness of the HelloBetter therapy programs.
How do I get HelloBetter?
- You can use HelloBetter free of charge with a prescription
- You will receive your prescription for HelloBetter after the corresponding medical diagnosis in the avi online consultation or alternatively during an in-person visit
- Then upload the prescription conveniently via the HelloBetter prescription service
- After uploading, you will receive direct access to your first unit

Frequently asked questions
HelloBetter's course content is based on proven methods of cognitive behavioral therapy. With this form of therapy, patients learn to more easily recognize and correct thought patterns that cause illness and then transfer this to their specific behavior in everyday life. Our behavior is strongly influenced by how we perceive and evaluate our environment. Irrational attitudes or thoughts, such as “catastrophizing” situations, can therefore make our lives significantly more difficult. The aim of cognitive behavioral therapy is to gradually replace such unhealthy thought patterns with realistic and less stressful thought patterns and ultimately change behavior. The cognitive-behavioral therapy methods used by HelloBetter have proven to be effective in treating a variety of mental illnesses and are therefore an integral part of psychotherapy.
Most private health insurance companies cover the costs of HelloBetter. To be on the safe side, it is best to clarify this with your health insurance company beforehand. You can then purchase HelloBetter via the shop as a private payer and then submit the invoice to your private health insurance company for a refund.
Yes. The HelloBetter courses and traditional psychotherapy are two independent health insurance benefits. Your right to psychotherapeutic treatment therefore remains intact even if you are prescribed HelloBetter.
Do you have further questions about HelloBetter? Please feel free to contact HelloBetter Support via email (support@hellobetter.de) or via chat. HelloBetter is there for you Mon-Fri from 9:00 a.m. to 6:00 p.m.
Yes, participation is completely free of charge for you. If you have received a prescription for HelloBetter, the costs will be fully covered by your statutory health insurance. There are no additional costs for you.